First Edition interest list · No payment required
Moon & Lantern is operated by Accolade Imaging Inc.
Moon & Lantern Collector Box No. 001 is still in development, and purchases are not currently open. Joining the free priority list does not place an order, collect payment, reserve inventory, or result in a shipment.
If the product moves forward, we will provide final product details, price, production timing, available destinations, shipping methods, and charges before you decide whether to place a separate order. Any timing shared before production is confirmed is an estimate and may change.
When ordering opens, we will ship only to destinations made available during checkout. If your destination cannot be selected at checkout, contact info@moonandlantern.ca before placing an order.
Once inventory is ready and full payment has been received, in-stock orders are normally processed within 2 to 5 business days. Orders are not processed on weekends or Ontario statutory holidays.
Available delivery services, charges, and carrier estimates are shown at checkout where supported. Carrier transit times begin after the parcel is accepted by the carrier and are estimates only. When tracking is available, we will email the tracking information after shipment.
Delivery may be delayed by carriers, weather, customs, high seasonal volume, address problems, or events outside our reasonable control. We cannot guarantee delivery by a particular date.
Please review your shipping address carefully. To request a change, email info@moonandlantern.ca as soon as possible. We cannot guarantee changes after an order has entered fulfilment or been transferred to the carrier. Additional reshipping costs caused by an incorrect address may be charged to the customer where permitted by law.
For shipments outside Canada, the recipient is responsible for import duties, customs fees, brokerage charges, and local taxes unless checkout expressly states otherwise. Customs delays are outside our control.
If tracking shows no movement for an unusual period, a parcel appears lost, or an order arrives damaged or incomplete, contact us promptly with your order number. For damage, include photographs of the item and packaging. We will work with the carrier and provide a replacement, repair, or refund where appropriate under our Return and Refund Policy and applicable law.
Email: info@moonandlantern.ca
Phone: 647-335-2143
